Frequently Asked Questions

FAQ

1. What is Conveyorware?
Conveyorware Business Distribution Software is an “All-in-One” business software suite that manages all aspects of the business distribution cycle: purchasing, order management, inventory control, shipping, point-of-sale and e-commerce integration. Completely integrated accounting (accounts receivable & payable, general ledger, and financial statements) provides real-time results. Conveyorware is “cloud-based” software . It is offered on a monthly subscription basis, or can be purchased as a capital expense by “license”.

Conveyorware gives you full access to comprehensive, integrated business software, whether you are just beginning, or you are a mature business. No additional modules need to be purchased to add functionality. No upgrade or maintenance fees.  Conveyorware brings 30 years of move-it-along experience and stay-in-one-place security. You get easy implementation of all the software you need to operate your business.

2. Why should I consider Cloud software?
Conveyorware Business Distribution Software provides all-in-one, pay-as-you-go, use-as-you-grow business software. Conveyorware’s subscription fee is an operating cost, rather than an up-front capital expense. Conveyorware is available online 24 hours a day, 7 days a week, from any location. You won’t have the challenges of limited hard drive space, network permissions or other everyday IT issues that come with hosting licensed software on your own computers.

3. What else do I need to run my business using Conveyorware?
You will need a web-enabled device. Your entire IT department could be a personal computer, a tablet, or a smart phone!

4. Which browsers can I use?
Conveyorware Business Distribution Software runs on popular browsers: MS Explorer, Mozilla Firefox, Google Chrome, and Apple Safari.

5. Will Conveyorware fit my business needs?
Most businesses can benefit from Conveyorware Business Distribution Software. Originally designed for a large distribution business, the system has evolved to support any start-up to midsize enterprise. Companies with merchandise selling via E-commerce, business-to-consumer (B2C), or business-to-business (B2B), third party warehousing (3PL) and sales organizations are ideal candidates for this web-based software.

6. Can Conveyorware be customized?
Conveyorware is designed with power and flexibility in mind. The system has built-in tools to configure both appearance and functionality. Customization is available; contact us for details.

7. What if I don’t need ALL of Conveyorware’s features?
Conveyorware can adapt to your specific business needs. Advanced record features and reports can be used when you need them.

8. Can Conveyorware integrate with my other business applications?
Conveyorware Business Distribution Software can incorporate data from popular scheduling and customer-contact packages such as Exchange, and MS Outlook. Conveyorware can also share data with any personal computer or mainframe as well as your in-house applications through file transfer protocols (FTP) or application program interface (API).

9. What kind of infrastructure does Conveyorware have?
Conveyorware Business Distribution Software uses powerful and reliable hardware. All  applications are hosted on IBM Mid-Range computers using a DBII database. The network has direct fiber-optic connections to the internet with best-practice network protections and redundancies in place.

10. Is my data secure?
The Conveyorware system’s multi-tenant architecture was designed to safely store and partition subscriber data. Conveyorware servers are fully protected and secure. All communications with Conveyorware Business Distribution Software are secured by data encryption. Data is protected by layers of backups, including tape backups, regular off-site backups, and incremental backups throughout the day. Conveyorware uses industry-standard technologies and best practices to ensure that your data—and your business—are always protected.

11. Will I be required to purchase specific hardware?
Conveyorware Business Distribution Software can be accessed from any web-enabled device. However, specific print jobs require specific printers. More information can be found in the Quick Start Guide.

12. Why would I decide to switch to Conveyorware…what would be the biggest benefits?
To save time and money! Turn days of work into hours of work; reduce overhead using Conveyorware software to report activities. Create time to focus on growing your business!

Most small and medium businesses maintain separate software packages for recording all their business records. Conveyorware is a true “All-in-One” business distribution software. With ONE login Conveyorware provides seamless data flow from front office activities and warehouse activities (including the shipment of orders) all through to your Financial Statements.

Conveyorware meets the needs of most business types, from the smallest business to the largest corporations with multiple locations and multiple statement needs.

13. What information will migrate to Conveyorware Software?
Included in your set-up fee is the conversion of your customer and inventory files. In addition, a current order file can also be automatically loaded with the use of the Conveyorware API – No re-keying necessary!

Your accounting and financial records should be closed-out in your current system in order to begin fresh in Conveyorware. You will need to create your beginning balances from your current system for each General Ledger account using a manual journal entry.

Conversion of additional accounting and financial history records is also available at an hourly billing rate.

14. What time frame would it take to migrate to Conveyorware?
Migrating the items identified above can take as little as hours or days depending on file layouts and accessibility to the records. Conveyorware staff will do the mapping and up-loading and will establish roles and responsibilities to complete the software migration.

15. Does Conveyorware supply the manpower/expertise to help me switch?
Subscribers receive twenty (20) hours of free training time with a Conveyorware subscription and, as noted above, the start-up fee is directly related to the conversion of your data. If your company requires unique or extra assistance, these special requests may be charged an hourly fee based on the services provided. We have found that companies needing primary data transfers and processes do not exceed the set-up fee charge and the 20 hours of training provided in the subscription price.

16. How do I get started?
Please contact us for a product tour.

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